Refund policy
Country Side Bliss Return & Refund Policy
Last updated: October 2, 2026
At Country Side Bliss, each print-on-demand product is made especially for you after you place your order. Please review the product description, size chart, color, and personalization details before completing your purchase.
Returns & Exchanges
Because our products are made to order, we do not accept returns or exchanges for a change of mind, ordering the wrong size or color, or choosing the wrong design, except where required by applicable law.
This includes personalized products when we have correctly produced the details you submitted. If we send a size, color, design, or item different from what you ordered, please contact us so we can resolve the mistake.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged, has a manufacturing defect or printing error, or is different from what you ordered, contact us within 30 days of delivery at countrysidebliss.assistance@gmail.com.
Please include:
- Your order number.
- A description of the problem.
- Clear photos showing the item and the issue.
- Photos of the packaging if it arrived damaged.
After reviewing your request, we will arrange an appropriate replacement or refund for an eligible claim at no additional cost to you.
How to Request Help
Email countrysidebliss.assistance@gmail.com before sending anything back. Please keep the item and packaging until we provide instructions.
Do not send items to the return address on the package without contacting us first. If a return is needed for an approved damaged, defective, or incorrect item, we will provide instructions and cover the necessary return shipping.
Refunds
We will notify you when your refund is approved. Approved refunds will be issued to your original payment method.
For an item refunded because of damage, a defect, or our fulfillment error, the refund will include the price paid for the affected item, applicable tax, and any shipping charge attributable to that item.
Your bank or payment provider may need additional time to post the refund.
Order Changes & Cancellations
Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellation once production begins. If we successfully cancel your order before production, we will refund the canceled items.
Shipping Problems
If your order has not arrived by the estimated delivery date, or tracking shows delivery but you have not received it, contact us promptly so we can investigate.
Please verify your shipping address before checkout. If a package is returned because you provided an incorrect or incomplete address or did not claim the shipment, additional shipping charges may apply. We will explain any charges before arranging reshipment.
Your Consumer Rights
Nothing in this policy limits rights or remedies available under applicable consumer protection laws. Where the law provides additional cancellation, return, replacement, or refund rights, those rights apply.
Contact Us
Country Side Bliss LLC
Website: CountrySideBliss.com
Email: countrysidebliss.assistance@gmail.com